Service 01 · Flagship

Everything a customer service department does — engineered.

One system, installed on your website with a single line of code, delivering the work of a full front desk. We don't make bots; we build real human experience.

The four pillars

What your AI Chat Agent takes off your plate

Custom AI customer agents & live human takeover

A named agent trained on your website, brochures, price lists and policies answers in your tone — and honestly takes contact details when a question is beyond its knowledge; it never invents prices or promises. The moment a visitor asks for a person or a lead turns hot, your team is alerted and joins the very same conversation live, from any device. The visitor sees a real colleague step in; the agent steps back until you leave.

Appointment booking & confirmations

Live availability inside the chat, built from your business hours. Bookings land in your diary with double-booking prevented; a branded confirmation email goes to the customer and a full-detail alert goes to your team — with automatic reminders that measurably reduce no-shows.

Lead capture & qualification

Names, emails and phone numbers are collected naturally in conversation, qualified against your criteria — budget, timeline, service — and delivered to your inbox and dashboard the moment they arrive, with one-click CSV export. Nothing slips through overnight.

Multilingual by default

Your agent replies in the visitor's own language — dozens supported, automatically — even when all your business content is in English. Serve every community in your city without hiring for it.

Why owners buy it

The benefits your accountant will notice

Stop losing after-hours revenue

Most enquiries arrive evenings and weekends — exactly when nobody answers. Your agent converts them into booked appointments while you sleep.

A fraction of a salary

A receptionist costs £1,500–2,500 a month for one shift. Your agent covers all 168 hours of the week for less than 5% of that — and never calls in sick.

Win the speed race

Customers choose whoever responds first. Your response time becomes seconds — permanently, on every channel hour.

Free your team

The same twenty questions answered all day disappear from your staff's workload. Your people focus on customers in the room.

Fewer no-shows

Automatic confirmations and reminders mean booked appointments actually happen — a direct, measurable revenue lift.

Know your customers

Every conversation is a market-research interview you didn't have to run. See the questions, objections and demand your analytics never showed.

Getting started

From first call to live in one week

Discovery call

30 minutes: your services, prices, booking rules, tone and team names. We take it from there.

Training & private review

We build and train your agent, you test it privately, and we refine until it answers like your best employee.

Go live & grow

One line of code on your website. From then on we monitor, update and improve it as your business evolves.

Perfect for

Businesses that live on enquiries and appointments

Estate agencies and lettings · dental and medical clinics · law and accounting firms · schools and course providers · salons, spas and gyms · trades and local services. If a missed message means lost revenue, this was built for you.

Get a free demo on your website