Riverside Estates — Lettings Enquiry Agent

Qualifies renters, answers property questions and books viewings — including at midnight.

Real estate 3.1× more viewings booked

Riverside Estates — Lettings Enquiry Agent — main screenshot

Why we built it

Most rental enquiries arrived evenings and weekends — exactly when the office was closed. By morning, applicants had found somewhere else. The agent answers instantly, qualifies budget and move-date, and books the viewing on the spot.

Project scope

Trained on live property listings and area guides
Pre-chat form captures every enquirer's contact details
Budget/move-date/pets qualification in conversation
Viewing slots offered and booked in-chat
Handover to negotiators with full transcript
Out-of-hours coverage — the killer feature

Technology used

Claude AI + RAGCustom widgetMongoDBCalendar integrationThe Leads Online platform

Result

3.1× more viewings booked

Representative project — client details anonymised for confidentiality. Ask us for a live walkthrough.

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Inside the product

screenshot — The team inbox: every enquirer named, qualified, actionable.