Will it sound like a robot?
No — that's the whole point. Your agent has a name, a warm tone and natural conversation flow, and visitors are "connected" to it like a real team member. Most visitors treat it exactly like live chat with a person.
What happens when it doesn't know an answer?
It says so honestly, and offers to take the visitor's name and contact details so your team can follow up. It is instructed never to invent prices, policies or facts — accuracy protects your reputation.
How is it trained on my business?
We scan your website page by page and add your brochures, price lists and policies. You review the agent privately before launch, and when your information changes we update it — usually the same day.
Can a real person take over a conversation?
Yes — live. When a visitor asks for a person or a lead turns hot, your team gets an alert and can join the same conversation from any device. The visitor sees your name enter; the agent steps back until you leave.
Does it really book appointments?
Yes. Visitors pick from live time slots based on your business hours; double-booking is prevented; confirmation emails go to the customer and your team automatically, with reminders that reduce no-shows.
Which languages does it speak?
Dozens — it automatically replies in whatever language the visitor writes, even when all your content is in English.
How long does setup take?
Typically one week from our first call to live on your website: discovery call, training, your private review, then a one-line installation we handle for you.
Will it work on my website platform?
Yes — WordPress, Wix, Squarespace, Shopify, custom builds, anything that can hold one line of code.
What does it cost?
A one-time setup fee plus a monthly subscription covering hosting, AI usage, maintenance and support. Plans are monthly rolling — if the agent doesn't earn its keep, you stop paying. Ask us for a tailored quote.
Where does my data live? Is this GDPR compliant?
Data is encrypted in transit, isolated per client and handled under UK GDPR — see our Privacy Policy and Data Protection pages. Conversation data is used to run your service, not to train public AI models. You can export or delete your data at any time.
Can I see it before I pay?
Yes — we'll build a free working demo trained on your own website so you can try it yourself first. No card required.
