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Hartley Legal — Secure Client Portal

A secure portal where a law firm's clients see case status, documents and messages — with AI summaries of every update so clients actually understand what's happening.

Professional services · legal   60% fewer status calls
Hartley Legal — Secure Client Portal — main screenshot

Why we built it

The firm's phones were jammed with one question: 'any update on my case?'. Every call interrupted billable work. We built a portal that answers that question before it's asked — including plain-English AI summaries of legal documents.

Project scope

  • Encrypted document sharing with e-signature requests
  • Case status timeline clients can check any time
  • AI plain-English summary generated for each uploaded document
  • Secure messaging thread per matter
  • Invoice viewing and online payment
  • Full audit log for compliance

Technology used

Next.jsTypeScriptMongoDBClaude AI (summaries)Stripe invoicingRole-based access control

Result

60% fewer status calls

Representative project — client details anonymised for confidentiality. Ask us for a live walkthrough.

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Inside the product

screenshot
The client's mobile view — case status and documents anywhere.
screenshot
Impact dashboard: status calls down, satisfaction up.